Our 24/7 Managed Services contract covers the monitoring and maintenance of your entire charge point system. It includes:
Active Load Management to protect your building’s power supply and maintain power requirements, to avoid power blackouts and downtime.
Live availability and status monitoring.
Automatic fault detection and remote fixing when possible.
Annual maintenance visits to check your charge points are in tip-top condition.
Engineer call-out response within 4hrs if there is an issue.
Tailored reporting and insights on energy use, carbon footprint, and costs.
eFaraday App to remotely manage all aspects of your charge points, from anywhere in the world.
24/7 support, 365 days a year – and always with another human on the end of the line.