EV Charger Maintenance & Monitoring | inCharge

Charge Point Monitoring & Maintenance

EV charge point care that puts you in charge.

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24/7 Monitoring

Charge Point Maintenance

Next Day Callouts

Minimise charger downtime with an inCharge Service Package

Charge points out of use, unhappy customers and frustrated employees? We don’t want that for you either. That’s why we’ve created two inCharge Service Packages that cover all your monitoring and maintenance needs.

We know the importance of maintaining an EV charge point system, the charging service you’re providing your users, as well as having fast, reliable assistance when you need it most.

Our inCharge Packages, therefore, provide you with around-the-clock monitoring of faults and issues such as chargers being offline and cover repairs, a physical service and more.

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Reliable Charger Maintenance & Monitoring Service

We use our NSI-accredited Alarm Receiving Centre to ensure all your charge points are actively monitored, 24/7 365 days a year. This allows us to respond rapidly if something isn’t looking quite right, such as a remote fix or engineer call-out. More often than not, we resolve any issues before you even know they’ve occurred.

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What’s included?

	Essential
Back Office Connection
Annual Physical Service	–
Priority Service Over Non-Contracted Customers
Over Air Updates
Remote Support		Within 4 Hours
Engineer Call Outs	–	Next Working Day
Monthly Usage Data Reports	–
All Repairs (Parts & Labour)	–

Case Studies

At eFaraday we make the transition to electric easy for companies in all sectors. We’ll support you in a long-term charging solution that will work for you now and in the future. Read our case studies to learn how we’ve helped companies such as Hobart and Hepworth in their EV journey.

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What Our Customers Say

“eFaraday were great from the off! They listened to our requirements and advised accordingly. A professional, prompt and very tidy installation. Would highly recommend!” –

Hepworth Motors Co. Ltd.

“I wanted to say how impressed I was with the whole experience… the service was amazing.”

Home Charging Customer

“Thank you to eFaraday for coming out and sorting our onsite charge points this morning… Within half an hour our charge points were up and running again. I would very much recommend these guys – super helpful!”

Sytner BMW

“Many thanks for the installation, I’ve already had a few envious looks from the neighbours!”

Home Charging Customer

“Brilliant job, thanks to all for making it an easy process. I will recommend you in the future!”

Home Charging Customer

Let the journey begin.

Please fill out the enquiry form for your free, no-obligation quotation. For home charging enquiries, you’ll receive a text with a survey link to allow us to produce an accurate quotation for your charging installation as well as validate your eligibility for the OZEV Grant Scheme.

Company registration number 12983787
Registered office is Camburgh House, 27 New Dover Road, Canterbury, Kent, United Kingdom, CT1 3DN

Registered office is Camburgh House, 27 New Dover Road, Canterbury, Kent, United Kingdom, CT1 3DN

Company registration number 12983787